Terms of Service

Using the site

You may use this site to learn about our services, enquire about work and order workwear. You agree not to:

• Use the site for anything unlawful, or to break any regulation.
• Attempt to gain access to accounts, systems or data that are not yours.
• Introduce viruses or anything else designed to damage the site or the people using it.
• Copy, scrape or republish substantial parts of the site for commercial use without our written permission.

We may suspend or withdraw access to the site, in whole or in part, without notice. We do not guarantee the site will always be available or free of errors.

Enquiries and quotes

Sending us an enquiry does not create a contract. Anything we publish about our services is an invitation to discuss work, not a binding offer, and prices or specifications given informally are indicative only.

A contract for services begins when we both sign a written agreement, or when we confirm in writing that we accept your order.

Trade accounts

Some parts of the site need an account. Accounts are for businesses, and we approve each one manually before it can be used — we may decline an application without giving a reason.

You are responsible for keeping your password secret and for everything done under your account. Tell us straight away at russell@harrisonfm.co.uk if you think someone else has access. We may suspend or close an account that is being misused, or that has been inactive for a long period.

Orders and payment

When you place a workwear order you are making an offer to buy. The contract forms when we confirm the order has been dispatched — until then we may decline it, for example if an item is out of stock or a price was listed incorrectly.

Prices are in pounds sterling. Unless we say otherwise, they exclude VAT and delivery, which are shown before you confirm. Payment is taken through our payment provider; we never see or store your full card details.

Where an account customer has agreed credit terms with us in writing, those terms apply instead, and we may charge statutory interest on invoices paid late.

Delivery, returns and cancellation

Delivery dates are estimates. Risk passes to you on delivery. Please check your order on arrival and tell us within 14 days if anything is damaged, missing or wrong, and we will put it right.

Unused stock items in their original packaging may be returned within 30 days for a refund or exchange. Personalised items — anything embroidered, printed or made to your specification — cannot be returned unless they are faulty or not what you ordered, because they cannot be resold.

If you are buying as a consumer rather than for a business, none of this affects your statutory rights, including the right to cancel within 14 days for non-personalised goods.

Our content

The text, images, logos and design of this site belong to us or our licensors and are protected by copyright and trade mark law. You may view and print pages for your own business use. You may not reuse them commercially without our written permission.

Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that, we are not liable for loss of profit, loss of business, business interruption or loss of anticipated savings arising from your use of this site, and our total liability in connection with the site is limited to the amount you paid us through it in the twelve months before the claim.

The site is provided for information. Where it links to other websites, we have no control over those and accept no responsibility for them.

Privacy and cookies

How we handle personal data, and the cookies this site sets, are explained in our privacy policy, which forms part of these terms.

Changes and governing law

We may update these terms from time to time. The version published here when you use the site is the one that applies, and the date at the top shows when it last changed.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.